Applying for special welfare is often hard. Not just because it is difficult emotionally, but also because the process is cumbersome. This project, in collaboration with Centric, aimed to redesign that process and create better online solutions, to lower the thresholds.
The service design displayed here was conceptualised by Rogelio Nedd, Pim Steketee, and Claudia Aio.
Special Welfare Online
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